Sx2 Privacy Policy — How We Protect Your Information
User privacy is a priority at sx2. This document explains what information we collect, how it’s used, how it’s protected, and your rights as a platform user in Malaysia.
1. Information We Collect
Sx2 collects various types of information to ensure the platform operates securely and delivers an optimal experience for Malaysian users. The collected data includes the following categories:
Personal Account Information
During registration, we collect full name, email address, phone number, date of birth, and identity verification details as required to comply with legal regulations. This information is used to create and verify user accounts.
Device and Browser Information
We automatically record technical details including device type, operating system, browser type, IP address, and language settings. This data helps us optimize the platform experience, especially for mobile users in Malaysia.
Payment Information
To process deposits and withdrawals in Malaysian Ringgit (RM), we collect information related to your chosen payment method—such as eWallet details or bank info for FPX. Card or full account numbers are not stored directly by sx2; processing occurs through secure payment providers.
Usage Data and Cookies
We collect data on how you use the platform — including pages visited, games played, bets placed, and session duration. Cookies help remember user preferences, maintain login sessions, and enhance platform functionality.
2. Purpose of Information and Cookie Usage
- Processing account registration and user identity verification.
- Processing MYR deposit and withdrawal transactions.
- Providing effective customer support.
- Sending important notifications regarding accounts, promotions, and platform updates.
- Detecting and preventing fraud, account abuse, or illegal activities.
- Meeting legal obligations and regulatory compliance.
- Improving sx2 platform features and performance based on usage patterns.
Sx2 uses three main types of cookies:
- Essential Cookies: Required for basic platform functions such as maintaining login sessions and securing forms.
- Performance Cookies: Collecting anonymous usage data to help us understand how users interact with the platform.
- Functional Cookies: Stores user preferences such as language and display settings for easier future use.
You can manage cookie settings through your browser. However, disabling essential cookies may affect platform functionality.
3. Data Storage, Security & Information Sharing
How Your Data Is Stored and Protected
All personal data of sx2 users is stored on servers protected by 256-bit SSL encryption. User database access is restricted to authorized staff with multi-factor authentication. Passwords are encrypted using secure hashing algorithms and cannot be decrypted by anyone.
User data is retained while the account is active and for the legally required period after account closure. Once no longer needed, data is securely deleted in accordance with sx2’s internal procedures.
Third-Party Sharing
Sx2 does not sell or rent users’ personal information to third parties for marketing purposes. Information may be shared in limited situations such as:
- Payment service providers required to process MYR transactions.
- Technology service providers that support platform infrastructure operations.
- Law enforcement agencies when required by Malaysian law.
All third parties receiving user data are bound by confidentiality agreements and must comply with data protection standards equal to sx2’s policy.
4. User Rights Regarding Personal Data
As an sx2 user in Malaysia, you have the following rights regarding your personal data:
You have the right to request a copy of the personal information we hold about you at any time. Requests can be made via our support email.
If any of your personal information is inaccurate or outdated, you may request corrections through your account settings or by contacting the sx2 support team.
You may request deletion of your account and personal data, subject to data retention requirements under applicable Malaysian laws.
To submit any requests related to the rights above, please contact us at: [email protected]. We will process requests within a reasonable time and inform you of actions taken.
5. Policy Changes and How to Contact Us
Privacy Policy Updates
Sx2 reserves the right to update this Privacy Policy periodically to reflect changes in privacy practices, legal requirements, or platform features. Significant changes will be communicated to users via in-platform notifications or registered email.
Continued use of the sx2 platform after Privacy Policy updates are announced constitutes acceptance of the revised terms. We encourage users to check this page regularly to stay informed about how their data is managed.
Contact Us
If you have any questions, concerns, or complaints regarding this Privacy Policy or how sx2 handles your personal data, please contact us:
Effective date: January 2026. This policy is subject to periodic updates.
- Data is encrypted with SSL during transmission and storage
- MYR payment details are not stored directly by the platform
- Data is not sold to third parties for marketing
- Users can request access, correction, or deletion of their data
- Support is available via email for any privacy inquiries
Still Have Questions About Your Privacy?
The sx2 team is ready to assist with any questions about your personal data or account security. Visit our FAQ section or contact us directly.